Unopened seasonings can be returned for a full refund or exchanged within 14 days of the date of purchase. After 14 days, a credit or exchange will be issued for merchandise returned up to 30 days after purchase.
An original receipt is required for all returns.
A credit for the price of the item and applicable taxes will be applied to your credit card. Shipping and handling charges are not refundable unless a result of our error.
To return an item:
17A Gill Street, #4
Woburn, MA 01801
For assistance please contact us (800) 403-8981 Monday – Friday, 8 am - 5 pm ET and we will gladly assist you with the item you’d like to return. Please note that upon receipt at our warehouse, returns may take up to 2 calendar weeks to process.
When you shop at Victoria Gourmet, our secure server software uses industry-standard SSL 128-bit encryption technology, which is among the best software available to safeguard online transactions. SSL (Secure Socket Layer) encrypts, or encodes, your personal information, including your credit card number, name and address as it travels over the Internet. With this technology, you benefit from more security when using your credit card for shopping at vgourmet.com, than when using it in many of your daily off-line transactions. Should you prefer, you may also place your order by phone at (800) 403-8981, during our standard business hours, Monday – Friday 8 am – 5 pm ET.