FAQ

We use special blending equipment to create our products, equipment that maintains a larger piece size than what’s found in most other products. This coarser texture allows for more aromatic oils to be released in your recipes. More aromatic oils equals more flavor.

All of our products are available for order from our website as well as at numerous retail locations across the United States. To find a retail location near you, please contact our main office at (800) 403-8981. 

-We cannot add free samples once an order has been placed.
-Free samples cannot be sent out to customers after an order has been sent.
-We cannot guarantee free samples or the sample choice will be available to be sent by our warehouse.
-We reserve the right to change the sample choice dependent on availability and reserve the right not to provide free samples.
-Frees samples may not be available during peak promotional periods.
-Free samples are not available with virtual gift card purchases.
-Due to the limited nature of our free samples, we regret that we are unable to reship samples if one is missing from your order, they arrive damaged, or if you receive a substitute.
-Only 2 samples per transaction, and the same product cannot be selected twice.

-There must be at least 1 paid product in your basket for free samples to be applicable.

-Valid only at vgourmet.com

Most of them are. The exceptions are our Sesame Teriyaki and Kansas City Steak Rub seasoning blends, This includes the Kansas City Pulled Pork and the Sesame Teriyaki Stir Fry seasoning packets.

Most of our seasoning blends are considered low salt or very low salt. That means salt is not the first item on the ingredient statement like it is on many of the blends you see in the marketplace. We list all nutritional information including sodium on the nutritional tab of each product page. 

Our products have a "Best By" date (started January 2017). Our seasonings do not spoil, but over time the oils in the blends will dissipate and the flavor will fade. You may still continue to use the seasonings after the "Best By" date, but you may have to add more seasoning to get the same amount of flavor. The seasonings in our glass jars will retain their full flavor for at least a year, the window cubes for 18 months and the recipe packets for 3 years.

Because of the nature of our dried products, there are several blends that will absorb any moisture that is in the air. Even through a closed jar or tin some moisture will get in. This means some of the blends can become clumpy or harden. They are perfectly fine to use. Simply break up the clumps to separate.

Please call our main office at 800-403-8981, or email us info@vgourmet.com.

All of our products are available in bulk online, except our brines and recipe packets. Please contact our main office at 800-403-8981, or email us at info@vgourmet.com to order larger quantities.

We have temporarily turned off shipping to Canada due to technical difficulties.

Unfortunately we are unable to ship individual orders overseas.

California’s Prop 65, officially known as the Safe Drinking Water and Toxic Enforcement Act of 1986, California's Proposition 65 entitles California consumers to special warnings for products that contain chemicals known to the state of California to cause cancer and birth defects or other reproductive harm if those products expose consumers to such chemicals above certain
threshold levels. We care about our customers' safety and comply with all applicable laws, and provide the following warning for the products on your
invoice.

WARNING: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.

The following items have been discontinued from our product line.

Celtic Sea Salt